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Marketplace Policies

Comprehensive policies and guidelines for using Boourac

General Policy

This marketplace is a digital platform that connects sellers and buyers from various countries. By using our services, all users are deemed to have read, understood, and agreed to all applicable policies.

User Eligibility

  • Users must be at least 18 years old or have legal authorization
  • Sellers must have valid and verifiable identification
  • Sellers are fully responsible for product legitimacy and business legality

Seller Policy

  • Sellers must provide accurate and transparent product information
  • Products must comply with international and destination country laws
  • Prohibited items: illegal/counterfeit goods, weapons, narcotics, hazardous materials
  • Products infringing intellectual property rights are strictly forbidden
  • Sellers must meet international packaging and shipping standards

Buyer Policy

  • Buyers are responsible for accurate shipping information
  • Buyers must comply with destination country import regulations
  • Payment failure or goods rejection may result in penalties

Product & Compliance

  • Certain products require official certification (FDA, CE, BPOM, MSDS)
  • Marketplace reserves the right to reject non-compliant products
  • Sellers are responsible for product claims, quality, and safety

Pricing & Payment

  • Product prices are determined by sellers
  • Payments processed through marketplace payment systems
  • Marketplace may hold funds temporarily (escrow) until transaction completion
  • Currency conversion follows applicable exchange rates at transaction time

Shipping & Customs

  • Shipping conducted through official marketplace logistics partners
  • Taxes, duties, and additional fees follow destination country regulations
  • Customs processing delays are not marketplace responsibility

Return, Refund & Dispute

  • Returns and refunds must comply with seller and marketplace policies
  • Disputes must be accompanied by valid supporting evidence
  • Marketplace reserves the right to mediate and make final decisions

Prohibited Activities

  • Fraud and transaction manipulation
  • Fake reviews
  • Payment system abuse
  • Activities violating international law

Intellectual Property Policy

Sellers are prohibited from selling products that infringe trademarks, patents, or copyrights.

Marketplace reserves the right to remove suspected infringing products without prior notice.

Account Suspension & Termination

Marketplace reserves the right to:

  • Suspend or close accounts violating policies
  • Remove content without notice
  • Permanently deny service access

Limitation of Liability

Marketplace is not responsible for:

  • Indirect losses
  • Shipping errors by third parties
  • Legal violations committed by sellers or buyers

Privacy & Data Protection

Marketplace maintains user data confidentiality in accordance with international data protection laws.

User data is only used for platform operational purposes.

Marketplace does not sell or share user data without permission.

Policy Updates

Marketplace reserves the right to update policies at any time. Users are advised to review policies periodically. These policies are governed and interpreted in accordance with applicable law in the jurisdiction determined by the marketplace.